5

As far as I'm concerned, these gentlemen are running a 6 STAR business. After personally addressing a multitude of issues on my '01 4Runner, it was still having misfires. I called Lakeside Automotive, and their wonderful representative Aaron quickly picked up the phone. I told him the problems I was having, as well as what work I had already preformed myself. He was incredibly helpful and suggested a few other tests that I could do that might bring me to a conclusion about what was causing the misfires. I was impressed by the fact that he gave me expert mechanical advice, even if it meant I wasn't bringing them my truck and paying for it. Considering the amount of work I had already put into the truck, I was happy to let someone else work on it. I asked him what their availability was and they said as soon as two days (which is pretty dang good imo). I was, however, a bit impatient and decided to have a look around and see if someone else could get me in sooner. To my surprise, all the other local shops I looked into had very poor reviews, and I decided it would be well worth the small wait to get in at Lakeside. Fast forward those two days and I drop my truck off. I received two calls later that day from their mechanic, Troy, giving me updates on the testing that they were doing on my 4Runner. Luckily for me, Troy is a die hard Toyota fan and went above and beyond trying to fix my problems. I would 110% recommend this shop for their excellent customer service, reputable mechanics, and prompt service. If you have any car issues, these guys will take great care of you at a very reasonable price. Well done, gents.

5

My car died on the side of Center Street right in front of somebody's driveway, and it seemed like a nightmare situation. But it turns out I was right next door to Lakeside Automotive, and there couldn't have been a better spot for a disaster to happen. My mom called, and Aaron came right out to look at my car. He walked over to where it was, jumped it, backed it into the garage, and diagnosed the problem within five minutes. He told me it was the alternator, and he'd have it fixed (for a very good price too) ASAP. Five minutes later, the part showed up, and in about half an hour, Troy had the alternator switched out and fixed. Overall, the entire experience from the moment Aaron looked at my car to having a completely new alternator took 45 minutes. Seriously. Aaron and Troy of Lakeside Automotive took a fiasco and turned it into a wonderful experience. I have no words for how grateful I am they rescued me from the side of the street and fixed my car up with superhuman speed. I'll be coming back here; I've never had such an amazing experience at a car repair shop. HIGHLY recommend!

5

Today was my first experience with Lakeside, but it won't be my last. They diagnosed the problem (bad alternator), and replaced it all within an hour for a great price. I will be taking my automotive problems to them in the future. Thanks for the rescue today!

5

The mechanics here are the most honest people I’ve met! I came in for a quick oil change and I made an appointment beforehand to make it easier and they attended to my car quickly once I got there. The work was quick and they helped me figure out other needs that my car needed. I will be back here for future repairs/ and oil changes.

5

Very friendly, very helpful, honest, and cheap!

5

I cannot speak more highly of Lakeside! Aaron is personable and kind, very undertstanding! I started going here as a college student and always felt like they were being very fair and reasonable with me even though i know nothing about cars. They will work with you on anything and if they can't provide the service will refer you to another great service!

5

5

One of the greatest and most amazing shops anytime I've ever had an issue with my car they have fixed it and I know people that have traveled from far distance just because the services is so great I definitely recommend this shop and the people who work ther are amazing and wonderful people

5

I discovered this place not too long ago, and already am convinced I have found a mechanic for life. They are so honest, and both times I've been there, with two different cars, they advised me to not do a repair that would have earned them more money. Just last week I was in for a regular service and told them I need to make an appointment to get my brakes done. During the oil change, without being asked, they inspected my brakes and told me they were okay and didn't need to be replaced. Aaron explained what the real issue was, and it didn't require a repair at all. I'm not sure that I've ever gone to a mechanic and ended up spending less than I expected to spend, but with Aaron and Troy it's happened both times I was there.

Thank You for your feedback Julie, it helps that we have some of the best customers in Provo.

- Lakeside Automotive
5

SUCH a trustworthy shop and they will work with you and understand your situation! They are so honest and even though my car situation was tricky, they bent over backwards and were able to find a way to help me. Was treated like a person here rather than a number like I have at other places, definitely recommend this place!!