First thing first, I know absolutely nothing at all about calls, on Friday I called and talked to Chris! Asking him a lot of questions and he told me to come on in to look at my car and so I did! I showed up and he started helping me immediately (which never happens!) anywho he looked at my car and told me what was wrong, and gave me multiple options to help with my car! They also changed my oil! On a Friday in under 30 mins!!!!! For a total of 27$! Seriously! So cheap!!!! And such great customer service! I am so happy I found this place!